Agencies
Placing your clients’ memorable experiences at the center of everything we do
We offer hotels and resorts for both leisure and business travelers ensuring our guests are happy and satisfied providing excellent service and the best attitude, always based on our unique philosophy, The Responsive Way of Working:
- 8 brands, ranging from mid-scale to luxury, in both city and resort locations.
- A single point of contact, supported by local teams with expertise in urban and resort management.
- Our Central Reservation Office has an efficient customer service team that handles bookings, managing differences in culture and time zones seamlessly.
- A clear pricing structure across all brands and properties, ensuring you always get our best rate for your needs.
- Strong partnerships that come with great benefits, like custom data reports, easy commission claims and payments, multiple payment options, and much more.
- Enhanced guest experience with our mobile services, providing practical info about the hotel and easy access to services like room service, spa & gym, restaurant reservations, extra amenities…
Welcome to your dedicated space for agencies
If you are a travel agent looking for the best hotel options for your clients, this is your space.
You will easily manage your clients’ reservations and access Special Travel Agent Rates for your personal trips.
DISCOVER OUR BENEFITS FOR AGENCIES
- Access the best prices: Public and Negotiated Rates
- Receive the best Commissions for Travel Agencies including negotiated rates for companies
- Create and operate different profile usernames.
- Enjoy the Special Travel Agent Rate and save up to 22% off your personal trips with a minimum 15% off guaranteed**
- Find up-to-date information of all NH Hotel Group properties
- Make, manage and guarantee bookings in a fast, reliable and secure way 24/7
- Centralized Secure Access for Travel Agency Networks
- Personalized customer service to manage your queries and questions
Commissions Payment process has never been so easy!
NH Hotel Group presents you ONYX Center Source, a platform designed to simplify all commissions management and payments. We offer you a secured B2B intranet specifically designed for travel agencies, that will speed up invoicing process and allowing commissions payment within 30 days from the date agency invoice is uploaded to Onyx system.
Moreover, you will also have access to the “Onyx Support Center” and the “Customer Care Center”, always available to help you with any doubt you may have.
Want to know more about all the benefits of this platform? Just click on “Learn More”!
