Cookie policy

This Cookie Policy is part of the Legal Notice and Privacy Policy of the website [www.nhow-hotels.com] (hereinafter the “Website”). Accessing and browsing the Website, or using the services on the Website, means that you accept the terms and conditions included in the Legal Notice and Privacy Policy.
For the purpose of Website browsing, NH HOTEL GROUP, S.A., as the owner (hereinafter, “NH HOTEL GROUP” or the “Owner”), with its registered address at Calle Santa Engracia 120, 7ª, 28003, Madrid, and NIF A-28027944,hereby notifies you that it uses cookies and other storage devices to store and recover data of similar functionality (hereinafter, the “Cookies”).
For this reason and for the purpose of giving the user all the information required for properly browsing the website, we provide users with the following information on what cookies are, what types of cookies are used on our Website and how they can configure or disable them.

1. What is a Cookie?
Cookies are files containing small amounts of information which are saved on the user's device when they visit a website. Their main purpose is to identify the user each time they access the website, and also enables quality improvements and better user experiences on the website.
Cookies are essential to the operation of the Internet, and one of their functions is to identify and resolve potential errors in the operation of the Website.

2. Types of cookies
This Website uses first- and third-party cookies. The cookies used are stored on your device for a specific period, as “session” cookies (which expire when you leave our Website) or “persistent” cookies (which have a longer expiry period). The cookies used on this Website are:
“Strictly necessary” cookies
Cookies considered necessary for browsing the Website, which allow the user to use specific features and tools, such as, session identification, accessing restricted parts of the website, remembering items in an order, completing the checkout process for an order, etc. Without these cookies, such features cannot be used.
Cookies on browsing behaviour
Cookies intended to collect information relating to users’ browsing behaviour, such as the most visited pages, error messages, etc., so that the owner can make improvements to the website on the basis of the information collected through these cookies.
The information collected through these cookies is anonymised so that the user cannot be identified personally and is only used for the correct operation of the website.
Usability cookies
Cookies which allow the website to remember users’ decisions, such as: storing the user’s geographical location to ensure that the correct regional website is displayed, the user’s name, language, type of browser used to access the website, etc. Intended to provide a more personalised experience.
The information collected through these cookies is anonymised so that the user cannot be identified personally and is only used for operation of the website.
Cookies for personalisation and advertising
Cookies used by advertising operators with the permission of the website owner, which collect information on users’ preferences and choices when browsing websites. They are intended for advertising networks who use them to show users personalised ads on other websites.

3. Summary table of cookies used on the Website
NH HOTEL GROUP uses cookies to personalize the user's browsing experience on their Websites, user-input cookies and session cookies for load balancing. NH HOTEL GROUP also uses web analytic cookies to measure and analyze user browsing behavior on Websites. NH HOTEL GROUP uses the data collected to make improvements based on the analysis of users’ usage data. Web analytic cannot obtain information on the user's name or email or postal address. The information collected relates to the number of users accessing the website, number of pages viewed, frequency and recurrence of visits, duration, browser used, service provider, language, device used or city to which the IP address is assigned.
In addition, NH HOTEL GROUP uses behavioral advertising cookies to manage advertising spaces based on specific criteria and plug-in cookies to exchange social content. These cookies store information on user behavior through continuous monitoring of their browsing habits, which allows advertising to be shown accordingly.

4. User configuration to avoid Cookies
In accordance with current legislation, NH HOTEL GROUP provides Website users with information that allows them to configure their Internet browser/browsers to maintain privacy and security in relation to Cookies. Therefore, information and links are provided for official support sites for the main browsers so that each user can choose whether they want to accept Cookies.
It is possible to block Cookies through browser configuration tools, i.e. each user may configure their browser to advise them when a server requests to store a Cookie:
a) If you use Microsoft Internet Explorer, the option is in the menu Tools > Internet Options > Privacy > Configuration. For more information, visit http://windows.microsoft.com/es-es/windows-vista/block-or-allow-Cookies and http://windows.microsoft.com/es-es/windows7/how-to-manage-Cookies-in-internet-explorer-9.
b) If you use Firefox, the option is in the menu Tools > Options > Privacy > Cookies. For more information, visit https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences.
c) If you use Chrome, in the section Options > Advanced Options > Privacy. For more information, visit https://support.google.com/accounts/answer/61416?hl=en
d) If you use Opera, you may configure the browser in the option for Security and Privacy. For more information, visit http://help.opera.com/Windows/11.50/en/cookies.html
e) If you use Safari, the option is in the menu Preferences/Privacy. More information at: http://support.apple.com/kb/HT1677?viewlocale=es_ES 

Last updated: 03 July 2018