Traveling With Pets? Enjoy your stay with our Pet-friendly policy

Nothing is complete without your faithful companion by your side - it's like leaving someone that is part of your family behind. So, if what you’re looking for is a hotel that will treat your dog as they deserve, you’ve found it! At NH Hotels we'll welcome them with open "paws".

Our Pet-Friendly ambience

Enjoy the holidays in our pet-friendly hotels

Holidays is just around the corner! We know your pet is part of the family, and it's only natural to count them in on your holiday plans. Enjoy your time off and the unique holiday vibes in our pet-friendly hotels. Whether you're looking to enjoy the canals of Amsterdam stay at Anantara Grand Hotel Krasnapolsky Amsterdam, to relax on a Sicilian beach stay at NH Collection Taormina, or to hike in the Alps visit NH Collection Salzburg City, our hotels will welcome you and your four-legged friend with open arms.

Choose your next destination and don't miss out on an opportunity to travel with your pet.

NH Hotel Pet-Friendly Services

We are aware that leaving your pet under someone else’s watchful eye will always be a tough moment, especially when going on a 1 night-or-longer trip; which is why NH Hotels is proud to be a Pet-Friendly company. All of our hotels accept guide dogs, and the majority of them admit dogs in general as well as cats. In our hotels we offer certain services that will make their stay feel like home, ranging from beds to food and water bowls. We can also offer you recommendations for pet-friendly services and locations throughout the city to make the best of the day with your pet. Please, check the hotel page of your chosen hotel to make sure the propriety accepts pets. Don't forget to call and check before booking that the hotel has availability and to ensure your room will have everything you want and need!

Enjoy our pet-friendly hotels

Most of our hotels  are pet-friendly and we want to give you a deeper insight on what we have to offer. Here are some examples of hotels worldwide, that are perfect for you and your 4-leggged partner in crimeNH Collection Wien Zentrum where the treats are on us; NH Collection Brussels Centre in Belgium where your pet will receive the best of treatments; NH Collection Roma Palazzo Cinquecento, where our friend Tinkerbelle the Dog has already enjoyed our services. Across the pond, there are also a number of pet-friendly hotels such as the NH Collection Mexico City Reforma, NH Collection Royal Teleport in Bogotá or NH Collection Buenos Aires Lancaster in Buenos Aires. Nonetheless, as said before we have an abounding bunch so don't let the rest slip through your fingers, check them out on our website!

NH's Pet-Friendly Policy

Please note that pet stays will be accepted upon previous request, as hotels do have a pet per night limit. This can be done quickly and conveniently before booking by contacting the hotel directly. Here's an idea of what policies our hotels may apply: maximum weight, a maximum number of pets, only certain types of pets permitted or an additional supplement that the customer will have to pay on top of the room price (per night or per stay). The prices can be seen on each hotel page. Guests will also be given a copy of the house rules* that apply (i.e. pets can’t be left alone in the rooms except during meal times if the guest stay in the hotel, mandatory use of dog leash in common areas, not permitted in certain areas of the hotel, etc.). See the House Rules below. Although as a whole we're Pet-Friendly, not every hotel accepts pets so please, if in doubt call before your arrival!!
 
*Keep in mind that rules about restricted hotel areas aren’t applicable to guide dogs as they are permitted in all areas of the hotel.

  • Pets are not allowed to stay alone in the room, except during breakfast hours, lunch and dinner. It will be necessary to provide a contact telephone number and be reachable within the hotel.
  • Cats can be left alone in your room, but you must be responsible for their behaviour and not causing damage. Otherwise, it cannot be left alone and free in the room.
  • If you need to leave your pet alone, it is necessary to call reception to arrange the cleaning time of your room. In this case, you must make use of the pet hanger, placing it on the door knob when leaving so that the hotel staff will not enter the room.
  • Pets are not allowed to be in Wellness areas (spa, gym and swimming pool)
  • Pets access in Food & Beverage areas depends on each hotel and local regulations. Guests can consult it with the hotel before the reservation.
  • The use of the dog leash is mandatory in common areas of the hotel.
  • Any damage caused by the animal will be the responsibility of the owner and a charge will be made to the credit card for the replacement of the damaged object.
  • In case of noise or inconvenience caused by the pet, the hotel reserves the right to expel the client and the pet.
  • The pet is not allowed to use the bath or showers of the rooms.
  • It is not allowed to use the towels or sheets for cleaning the animal.

Have you decided to travel with your pet to an NH Hotels hotel yet?

At NH Hotels we love having pets over and we believe our pet guests love to stay with us too!. We’ve spent a lot of time thinking about the best amenities we can offer to make them feel at home and, as always, we’d like to give you a heads-up. NH Hotels highly recommends the following locations so that you and your four-legged buddy can go everywhere together: In Europe: Madrid, Barcelona, Milan, Rome, Berlin, Frankfurt, Amsterdam and Brussels; and in America, all our hotels in Mexico, Colombia, Ecuador, Argentina, Chile and Uruguay are pet-friendly.  Remember, you can always check our website to confirm whether the hotel you want to stay in welcomes pets by looking for our pet-friendly icon. Remember that all of our hotels welcome guide dogs no matter what their size!!

In Southern Europe, here are a few recommendations:

NH Collection Madrid Suecia

NH Campo de Gibraltar

NH Collection Roma Giustiniano

NH Collection Roma Centro

NH Milano 2

nhow Milano

And in America, check out these great options

NH Collection Quito Royal

NH Montevideo Columbia

NH Collection Buenos Aires Lancaster

NH Ciudad de Santiago

NH Collection Mexico City Reforma

NH Collection Bogotá Teleport Royal

In Northern Europe, why not stay here?

NH Berlin Alexanderplatz

NH Berlin Potsdamer Platz

NH Brussels Stéphanie

Tivoli Doelen Amsterdam

Anantara Grand Hotel Krasnapolsky Amsterdam

nhow Amsterdam RAI

nhow London

NH Frankfurt Niederrad

Don’t travel with your pet without reading this practical travel advice

  • For Road-trips: Before embarking on a new trip take a trial one so you can see how your pet responds. Remember to buckle up and keep heads and paws inside. Stopping every two to three hours for your pet to excersise and keep hydrated is a must in your travels!
  • If you’re thinking of traveling flying: Do your research. First of all check if your pet is fit to fly! Investigate on old and new regulations and fees (they vary depending on airlines) and what service your pet will receive, what pet papers are required, how to prepare the carrier and don’t forget ID tags on both your pet’s collar and its carrier.
  • Taking a familiar object is a really good idea if you travel with your pet. It will make them feel more comfortable during the holiday as it will make them feel at home. 
  • Consult a veterinarian beforehand, particularly if your pet is new at travelling or if you have any health concerns.
  • Check out Bring Fido for tips on cafes, pubs, coffee shops, or other new types of eateries that will gladly receive your pet at any time of the day wherever you go. If you're travelling to Spain another good site is SrPerro, a Spain-specific website that will tell you everything you need to know on pet-friendly must-go places.