City Connection

With City Connection, we are offering our most complete experience yet, giving our guests access to a network of hotels throughout their destination city. Our City Connection service will allow you to get the most out of your stay and maximize your time. Use our spacious and comfortable lobbies to take a break, connect to Wi-Fi, store luggage, and much more. Take advantage of the lobbies of our hotels ideally located close to airports, in city centers or close to touristic attractions. Discover the City Connection advantage in our hotels NH, NH Collection, Avani, Tivoli and nhow.

Enjoy our common areas

After a long day of touring the city, you’ll likely need a moment to recharge your batteries. This goes for your phone batteries as well! City Connection lets you take a much-needed breather in our hotel's lobbies in the city. Families with small children will love this benefit, as it gives the little ones a chance to rest up and gives you a moment to organize the rest of your day out!

Free Wi-Fi Access

It’s easy to use up data while sightseeing and viewing phone maps to find your way around the city. You won’t have to worry about that with our free Wi-Fi service, accessible from any of the City Connection hotel lobbies. Need to stop midday and organize your afternoon? Can’t wait to upload that video and check in with your friends? Just pop into any of our hotels and make use of the free Wi-Fi. This is also a great option for those who are traveling internationally and relying on Wi-Fi hotspots.

Welcome corner

You’ll likely work up an appetite while exploring the city. If you decide to take a break in one of our lobbies, don’t forget that you’ll be able to enjoy water and fruit at the Welcome Corner.

Luggage storage

Don’t let your luggage weigh you down or take time away from that special vacation you’ve planned. You’ll be able to drop your bags at any City Connection hotel and continue sightseeing. Imagine the time you’ll save. Feel free to drop your bags close to the train station or at an easy pick-up point on the way to the airport. This is also a great perk for those business travelers who find they don’t have enough time to check-in, but need to get to an important meeting all the way across town. Just check for the hotel that’s most convenient for you.

Print your documents

Need to print tickets for the game or concert you have coming up? Forgot to print your presentation notes after leaving the hotel? Not to worry! You can make use of any of our City Connection Hotels to print whatever you need. You’ll also have access to a desktop computer where available, and internet access, making business travel that much easier and convenient.

Guest Relations

Our Guest Relations are city experts and ready to help you get the most out of your trip. Whether it be restaurant recommendations or insider tips on how to explore like a local, you can stop by our Guest Relations counter and get any advice you need. Please note this service is exclusive to NH Collection, nhow and a selection of Tivoli hotels.

10% off in bars and restaurants

If you’ve spent your whole day sightseeing, the job of searching for a restaurant might seem like a tiresome task. Take advantage of City Connection and enjoy a 10% discount at the hotels' bars and restaurants. Have a look at the map and choose the City Connection Hotel that’s closest or most convenient for you and save money! Note that the offer doesn’t apply for the booked hotel.

Families with children

City Connection was developed with the needs of families in mind. We fully understand that there can be more necessary stops when traveling with little ones, and we want to welcome you to make use of any of our lobbies and facilities throughout the city. There are many advantages for your family: take a short rest without having to travel all the way back to your hotel room, change diapers and prepare baby bottles comfortably, let the little ones cool off with some refreshments at the Welcome Center, or pop into any of our hotels while waiting for your airport pick-up. With City Connection, you’ll feel right at home and be able to make the most of your family vacation time.

Couples and small groups of friends

City Connection is an ideal way to take full advantage of every minute of your getaway with your partner, spouse, or a small group of friends. You’ll be able to make use of any City Connection Hotel lobby to organize the rest of your day of sightseeing while also getting off your feet for a while. Moreover, you won’t have to worry about missing that perfect sunset shot or not having maps available. You can use our lobbies as a main connection hub in order to charge phones, meet up with friends, and make your reservation for dinner. Don’t forget that you can save 10% at other restaurants and bars.

Corporate

As a business traveler, you have numerous benefits with City Connection. Do you need to print documents, tickets, or notes for your presentation while running between meetings? You can make use of any of our City Connection Hotels to print whatever you need. Was your flight delayed, putting you on a tight schedule to make it to a meeting or conference? Leave your luggage in the hotel where your conference is being held or one that’s close by. You can also use our lobbies for impromptu and informal meetings. Our City Connection was developed to assure that your business trips go as smoothly and efficiently as possible.

Keen to discover detailed information about City Connection? Use our Mobile Guest Service available in our hotels. Here you can find:

• Everything you need to know about this amazing service
• An online map showing all of the participating hotels in your destination city
• A full list of the services and benefits of City Connection

Take advantage of our City Connection service as soon as you arrive at your chosen hotel. To enjoy some benefits, such as 10% off bars and restaurants or luggage storage, you may need to show our friendly and knowledgeable team members the City Connection voucher which can be downloaded on your mobile from our Mobile Guest Service, and in some cases the confirmation of your hotel reservation.