NH Collection New York Madison Avenue

Services & Installations: NH Collection New York Madison Avenue

Whether your visit is for business or leisure, we aim to enhance your stay through attentive customer service, thoughtful details and a range of practical services and installations. From an onsite gym, to our expert Guest Relations team, the hotel is the perfect base for your stay in the Big Apple.

Guest Relations - your local guide

The Guest Relations team at the NH Collection New York Madison Avenue are the go-to professionals dedicated to provide personalized attention and tips throughout your stay with us in New York City. From the moment you book a room until the minute you leave, and in some cases even after you have arrived home; we want to show you the best New York City and NH Collection New York Madison Avenue has to offer, be it making a reservation in a restaurant, fulfilling special requests, getting tickets for Broadway or a city tour or simply sharing our best and sometimes secret tips to ‘open’ the doors to our city and help make your stay a memorable one.

Gym

The gym is open 24/7 and equipped with state-of-the-art fitness equipment. It's free for guests.

  • open 24/7
  • free for hotel guests to use
  • treadmills, elliptical trainers, step machine and stationary bikes
  • weight bench
  • multi-function fitness bench
  • exercise balls and floor mats

Private Car Service

We will be pleased to arrange a car transfer from/to the airport and other destinations in and outside the city. Cost depends on arrival/departure airport, number of passengers and number of pieces or volume of luggage. Please email us at nhcollectionnewyork@nh-hotels.com.

Services

Business

  • Audiovisual equipment
  • Audiovisual rental
  • Conference facilities

Dining

  • Breakfast buffet
  • Café-Bar
  • Restaurant

Internet

  • Free Wi-Fi throughout the hotel

Parking

  • Off-site parking

Accessibility

  • Accessible facilities
  • Accessible rooms available
  • Elevators with Braille
  • Ramp access
  • Wheelchair access
  • Wheelchair accessible elevators

Services

  • Baggage hold
  • Bell staff
  • Guest Relations services
  • Dry cleaning service (fees apply)
  • Laundry service
  • Car service
  • Wake-up service

General

  • 24-hour front desk
  • 24-hour security
  • Air conditioning
  • Multilingual staff
  • Safe deposit box

Our clients recommend it for...

2023 Certificate of excellence