Author: Sidy Diallo
Guest Relations Manager at the NH Collection Brussels Centre
My name is Sidy DIALLO, I am proud to be the Guest Relations Manager at the NH Collection Brussels Centre, deeply in love with Brussels. I have a Bachelor's Degree in Public Management and a Master's Degree in Administration and Public Policies, I have more than 10 years of professional experience in the world of hospitality. throughout my career I have always worked on numerous issues relating to customer relations. Together with my colleagues from Front Desk and Guest Services we are making sure that all guests have the best experience in our hotel and taking care of their special requests, celebrations and expectations. I get energy from solving problems and doing the best I can and I love that every day is different and full of surprises. I put my face to it, I take personal responsibility for my work, I like to take the hand of those who turn to me and accompany them throughout the experience we build together. It doesn't matter if I am asked a simple question or a request that may seem impossible: my function is to try to satisfy every Desire. I look forward to welcoming you warmly here at NH Collection Brussels Center to offer you a memorable experience!